Updates, insights, and the occasional opinion.
Latest The drama of language and technology
On the odd difficulty of getting your point across, and iterations of communication
The translation layer
On the distance between what specialists know and what everyone else gets to see.
Read moreThe client portal problem
On the distance between showing your work and sharing it.
Read moreYour project already has a shape
On the quiet cost of organizing before you begin.
Read moreThe reporting tax
On the gap between doing the work and describing the work.
Read moreContext is perishable
On the gap between what your context files remember and what your project knows.
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